Our guest contributor for today’s blog is Muhammad Aurangzeb, Senior Partner Solution Architect. Bringing expertise in Dynamics 365 Finance, Supply Chain Management, Commerce and Power Platform workloads, he assists ISV/SI…
Today’s blog is from guest contributor Keith Overa, Senior Product Marketing Manager, Business Applications. Great customer service is imperative to customer retention, and today’s customers have higher expectations than ever.…
Customer expectations have never been higher. Meeting them requires personalized service, high-quality interactions, and seamless experiences at scale. This is a great opportunity for Microsoft partners to transform the customer…
With Customer Service Copilot set to be generally available to all customers soon, attend this Dynamics 365 engineering team led workshop to learn the new capabilities, architecture, enabling customer organization,…
Microsoft Dynamics 365 Field Service is a holistic Field Service Management solution helping organizations deliver exceptional onsite service to customers through AI, IoT and mixed reality capabilities that improves first-time…
Watch our weekly video series on Dynamics 365 FastTrack architecture insights. You’ll gain valuable insights from the Dynamics 365 engineering team on proven frameworks, strategies, and feature updates that will…